Privacy Policy

Dear Customer, in accordance with the obligations imposed by the EU Regulation 679/2016 (General Data Protection Regulation - so-called "GDPR"), Ylenia Time S.r.l. (hereinafter referred to as "Ylenia Time"), wants to inform you on how your personal data (especially sensitive data) are processed. Furthermore, Ylenia Time wants to ask for your consent where necessary and make you aware of your rights as well as how to exercise them easily.

This information notice is also issued to supplement, specify and eventually rectify the privacy notice of partners and companies and / or provided on the basis of the set of forms from this imposed, if this has been drafted in compliance with the contractual obligations imposed on the company. Likewise, any further information relating to specific processing, namely information notices, provided on behalf of third party data controllers remains unaffected.

Data controller and contact information

Ylenia Time S.r.l. located in Vico Azzimatori n.2, Napoli, 80133

Website: fandicamilla.it

email: ordini@fandicamilla.it.

VAT number 09298701211; rea NA-1022393

Sources of collection and personal data

Ylenia Time collects your personal data directly from you, both in its commercial offices and through remote communication techniques (for example through its websites, for which you should refer to the specific information notice published therein; the sites and platforms of third parties; etc.). You can provide us with your personal data when requesting information, quotes, registering for our services, during negotiations, at the time of signing contracts, namely in the course of their development as well as at the time of joining / providing services, however qualified or named.

Definitions:

The definition of personal data refers to any information relating to an identified or identifiable natural person. An identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more features of his or her physical, physiological, genetic, psychic, economic, cultural or social identity.

The term "processing" means any operation or set of operations performed upon personal data or sets of personal data, including by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise availability, alignment or combination, restriction, deletion or destruction.

How data is managed and used by cookies

Ylenia Time determines the purposes and methods of processing your personal data. Because of the legal responsibilities that follow, the data controller is legally responsible for the storage and use of personal information on computers or manual archives.

Ylenia Time employs a data protection officer, but if you have any questions or concerns about privacy or if you have any requests regarding the personal information you have provided to us, you may contact us at any time at "ordini@fandicamilla.it"

All of our activities are based on strict ethical principles and legal requirements, and we are committed to protecting the privacy of all visitors to our website, whether they are on a desktop or mobile device. We do not collect sensitive data about users.

In order for our website to provide the best possible user experience, it may use technology to do so. Therefore, personal data may be collected automatically through the use of cookies, for more information please see our "Cookie Policy" in this regard.

Operational Management Purposes

In order to best satisfy your requests, both in the pre-contractual phase and in order to execute a specific contract to which you are a party, as well as for all the activities connected or instrumental to these, functionally linked to the Company's operations or to the protection of its rights. These purposes include all activities necessary to provide you with the information, assistance, services or products requested or of interest to you.

Information about your computer may be collected for system administration purposes, as well as to report aggregate information for internal marketing analysis purposes. This is data about our users' browsing actions and patterns and may include the following:

Visitor IP address.
Date and time of visit
Reference URL (the site from which the visitor was directed)
Pages visited and user's navigation on our website
Information about the browser used

How the information you provide is used

Personally identifiable information, i.e. contact details, title (including first and last name), billing address(es), zip code, date of birth, gender, telephone number, email address, credit and debit card details. If you provide us with another person's personal information, you must ensure that you have the right to share this information with us.
The information you provide through third parties such as Facebook and Instagram.
The information you upload to the site or share through our site using our services.
If the user has created an online account with us: the preferences and interests stored in the profile.
If you contact us to report a problem with our site or to receive technical and/or customer support, there may be a record of the correspondence or conversation.

All this data is characterized by the fact that it has been provided voluntarily by the user. This information is used for the purposes described in this Privacy Policy. The user can modify at any time his personal data and object to their further processing, by email to "ordini@fandicamilla.it".

Benefits provided to the user:

Making sure the content of our site is presented on the user's computer in the most efficient manner.
For purposes associated with orders placed by you; for example, to inform you of the status of your order or delivery; to fulfill your requests, such as responding to a question regarding our products; to process your order; to process your payment by card; and/or to perform customer service functions.
To verify your identity and respond to any questions you may have; to process your request and provide you with the best service possible.
To carry out our obligations under any contracts entered into between you and us.
To enable you to participate in the interactive features of our services when you choose to do so.
To notify you of changes regarding our services, terms, conditions and policies, and/or other administrative information.
With your permission, we may contact you directly using the contact information you have provided (e.g., by mail, email, text message, telephone, or other electronic method) for marketing, advertising, and market research purposes.

When you visit the Ylenia Time website, your personal information may be processed in the following ways:

Content data analysis, A/B testing, and product navigation.
Analysis of traffic data
Analysis of data related to internal searches
Analysis of data related to purchases
Device data analysis

User Rights

If you provide personal information on our websites or other channels, this is done on a completely voluntary basis. If you choose not to provide the requested information, some customer benefits may not be available to you. We offer numerous options, depending on your specific circumstances, to help you retain control of your data. These options may include viewing and editing your data online. You may also be able to unsubscribe from services or delete user accounts or receive information about the data we hold.

If there are any changes to the information you have provided, such as if you change your email address or other contact information, or if you wish to cancel your registration, please contact: "ordini@fandicamilla.it"

Below, the user will find, by way of example, the rights that he can exercise:

You have the right to access some of the personal data that you have provided, request details of the information about you that we hold and process, including the purposes for which it is used, by email to the above address.
You have the right to request the correction, addition, deletion or blocking of your stored personal information, by email to the above address.
You have the right to oppose the processing of your personal data, even if they are used by Ylenia Time for marketing purposes. In that case, if we intend to use your personal data for such purposes or disclose your information to third parties for such purposes, we will inform you through this Privacy Policy.
Emails sent to you by Ylenia Time that contain newsletters or marketing content include an option to unsubscribe by following the instructions in the email. If you do not wish to receive emails from us, you can simply let us know by contacting us.
You have the right to revoke your consent to the processing of your personal data at any time. Revocation of consent, however, shall not affect the lawfulness of the processing based on the consent before revocation. This can be requested by email to the contact address.
If you wish to revoke your consent to receive promotional information and offers in general, including by mail, email, SMS, telephone or other digital methods, you may do so at any time by writing to Ylenia Time, at the provided email address.
The user rights described above may be subject to conditions or limitations. Therefore, we are not able to guarantee the right to portability of your data, as it depends on the specific circumstances regarding the processing activity.

Disclosure of personal data

Treating your data with the utmost care and confidentiality is one of our core values. If required by law, your data may be disclosed to third parties. We employ service providers and data processors contracted to process data on our behalf. These services include authentication, hosting and maintenance services, data analysis services, email messaging services, delivery services, payment transaction management, solvency, address and email control. These third parties are our data controllers and may process personal data only to the extent necessary to provide their services. Our data processors have a contractual obligation to treat this information as confidential. They are prohibited from using the data in any way other than what is necessary. Necessary steps are taken to ensure that our data processors, including service providers and other responsible parties working on behalf of Ylenia Time, preserve and protect the confidentiality of your information.

Some of our data controllers are located outside of the European Union (EU)/European Economic Area (EEA). As a result, we will share your personal data with countries outside of the EU/EEA. However, we will only provide such information to recipients that meet the necessary requirements, including:

The country in question is considered a safe third country.
The provider in question must adhere to the European Commission's model contracts regarding the transfer of personal data to third countries.
The provider in question is certified in accordance with Article 40 of the GDPR; or
The provider in question has a set of approved binding business rules.

Personal Data Retention

Ylenia Time will not retain your personal information longer than is necessary for the purposes for which it is processed.

In accordance with the laws that impose record-keeping requirements for accounting purposes and with the general rules regarding the ordinary limitation period for contractual actions, we will delete your personal information for primary purposes after a period of ten years, beginning at the time of the termination of the contract.

Personal data processed for additional optional purposes (marketing purposes; profiling purposes; customer satisfaction purposes) will be deleted after ten years, a period considered reasonable given that the data is related to the sale of goods and services with low frequency of purchase and considering the industry statistics.

Complaints

Complaints must be submitted directly to the Italian data protection supervisory authority: "Garante per la protezione dei dati personali", with the head office located in

Piazza Venezia n. 11 - 00187 Roma.

www.garanteprivacy.it

Phone: (+39) 06.696771

Email: protocollo@gpdp.it

Changes to this Policy

Ylenia Time is committed to the fundamental principles of privacy and data protection. Therefore, we periodically review our Privacy Policy in order to keep it up-to-date and in compliance with privacy and data protection principles. This Privacy Policy may be amended from time to time in order to keep the pace with new developments and opportunities associated with the Internet and to maintain compliance with applicable law. Any changes we may make to our Privacy Policy in the future will be posted on this page and, if necessary, may be communicated to you by email.